From Our Blog

Shrill

Shrill

You don’t have to be a keen observer of culture to notice that certain words and descriptions have become code-words to criticize and marginalize women and dismiss their ideas. To monitor how your own unconscious biases may be at play in your communications, you’ll...

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“I congratulate you and your people”

“I congratulate you and your people”

In a Congressional hearing to confirm President Biden’s nominee to the 9th US Circuit of Appeals, US Senator Grassley welcomed the Honorable Lucy H. Koh by saying, “If I’ve learned anything from Korean people, it’s a hard work ethic. And how you can make a lot out of...

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Allyship: Key to Inclusion?

Allyship: Key to Inclusion?

"Remember to look for opportunities to be an upstander or ally.” You’ll often hear words like this at the end of a diversity workshop. In fact, I’ve emphasized the importance of being an ally in many of the courses I’ve produced.  Dr. Derald Wing Sue, in Disarming...

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Inclusive Hiring Practices

Inclusive Hiring Practices

These days, organizations are finding it increasingly difficult to recruit, hire and retain employees. The pandemic has shifted the goalposts for millions of people, if not relocated them to entirely new playing fields (sorry to stretch the metaphors). That’s why...

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When Unconscious Bias Training Does More Harm Than Good

When Unconscious Bias Training Does More Harm Than Good

When I talk about our unconscious bias Workshops via Zoom or Defeating Unconscious Bias, our online e-Learning course, I always emphasize that our approach starts with raising awareness and then adds skills that everyone can practice to interrupt bias. So it was...

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Death by a Thousand Cuts

Death by a Thousand Cuts

What are the historical roots of microaggressions against Asian Americans? In this important article, published in “Health Matters,” psychiatrist Dr. Warren Ng lays out what microaggressions are and what its history is. The article is, unfortunately, timely because...

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The Business Case for DEI: Why Organizations Fall Short

The Business Case for DEI: Why Organizations Fall Short

It seems like there are new articles everyday announcing an organizations’ commitment to diversity, equity and inclusion. You can see the statements on their websites. “We stand for….” or “Our commitment is to…”Many believe that creating a more diverse and inclusive...

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14 Microaggressions LGBTQ People Deal With All The Time

14 Microaggressions LGBTQ People Deal With All The Time

If I step on your toe, even if it was unintentional, it still hurts. This is a key point as we consider the challenge of microaggressions. Intention is only part of the story, and it’s not the most important part - impact is where we need to look. "When you’re an...

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Dr. Sue’s article in Training Magazine!

Dr. Sue’s article in Training Magazine!

Training Magazine has published Dr. Sue’s article, Disarming Workplace Microaggressions through Microinterventions. READ HERE. In the article, Dr. Sue defines microaggressions as the everyday slights, put-downs, insults and indignities that marginalized group members...

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Remote Learning and Microaggressions

Remote Learning and Microaggressions

In these COVID-19 pandemic times, we are facing a new area of concern with regard to Equity, Diversity, and Inclusion—the remote learning environment. With so many children out of their physical classrooms and engaging in classes via online learning, many parents are...

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On Microaggressions and Their Impact

On Microaggressions and Their Impact

As SunShower launches our new course, Disarming Microaggressions with Derald Wing Sue Ph.D., we’re grateful to see microaggressions gaining wider attention in the media. Michelle Singletary explores common misconceptions about race and inequality in her 10-part series...

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Unconscious Bias: Our Filter Bubbles Shape Our Worldview

Unconscious Bias: Our Filter Bubbles Shape Our Worldview

Filter bubble is a new term for the internet age. It was coined by internet activist Eli Pariser to describe a state of intellectual isolation that can result from internet searches that are personalized for you based on, for example, a Google algorithm that guesses...

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Our response to the Executive Order

Our response to the Executive Order

The Trump Administration has issued a flawed and racist executive order that is not in alignment with SunShower Learning’s core values. We stand for equity and inclusion, acknowledging and learning from what history and current research shows us, and working together...

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On Being Consciously Inclusive

On Being Consciously Inclusive

Rhodes Perry, in his book, "Belonging At Work" outlines everyday actions you can take to cultivate an inclusive organization. He writes, "An inclusive leader communicates the feeling of belonging by offering their stakeholders a sense of purpose. They have the ability...

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How to Drive Inclusive Culture in the Digital Workplace

How to Drive Inclusive Culture in the Digital Workplace

With all the changes brought by COVID-19, employees that have implemented remote work policies are scrambling to ensure employees feel engaged. Jenna Eastman, head of customer success at Beekeeper, shares her top tips for digital workplaces that want to create a more...

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Moving Beyond Diversity Toward Racial Equity

Moving Beyond Diversity Toward Racial Equity

Ben Hecht has posted an excellent article in HBR. "As anti-racism protests sweep the United States, it’s clear that returning to “business as usual” will not be good for business. And yet while it’s clear current corporate diversity efforts are lacking, business...

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Addressing Unconscious Biases in the Virtual Workplace

Addressing Unconscious Biases in the Virtual Workplace

"At RingCentral we understand the importance of conducting regular unconscious bias training and offer such training regularly as part of our Learning and Development initiatives." The article, posted on LinkedIn regarding the creation of inclusion culture, continues...

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Making a company truly inclusive

Making a company truly inclusive

As you know, I enjoy using this blog to point to articles that align with our values here at SunShower. This article deserves special note. Written by Elias Torres, the co-founder of the innovative company, Drift, for Fast Co. Magazine. (PS - I use Drift on my website...

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How to Be an Inclusive Leader Through a Crisis

How to Be an Inclusive Leader Through a Crisis

Excellent article in Harvard Business Review by Ruchika Tulshyan. Leaders are under extraordinary pressure right now. They are expected to make decisions quickly with incomplete and rapidly evolving information. And unfortunately, being in crisis mode can cause even...

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How Liberty Mutual Approaches Inclusion

How Liberty Mutual Approaches Inclusion

Excellent podcast with Dawn Frazier-Bohnert, Chief Diversity & Inclusion officer at Liberty Mutual Insurance. Dawn talks about the development of Inclusion in Action, the eLearning training that we here at SunShower collaborated on. Whatever your aims, be they...

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These are the workplace trends that give us hope

These are the workplace trends that give us hope

Excellent read, especially #3.For those looking for the best way to emphasize D&I, as the heading suggests, try our new eLearning. Inclusion in Action, developed with Liberty Mutual Insurance, has been field-tested by more than 35,000 people with excellent...

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Fast Company: Five ways to cultivate a diverse workplace

Fast Company: Five ways to cultivate a diverse workplace

HOW CAN COMPANIES TARGET TALENT OF ALL BACKGROUNDS AND BUILD MORE INCLUSIVE WORKPLACES? HERE ARE KEY TAKEAWAYS FROM A RECENT PANEL. Here are five takeaways from the panel. 1. RECOGNIZE THAT DIVERSITY DOESN’T HAPPEN OVERNIGHT 2. INCLUDE EXISTING EMPLOYEES IN THE...

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I’m one of those consultants standing by!

I’m one of those consultants standing by!

THE BIG BUSINESS OF UNCONSCIOUS BIAS Companies want to avoid racism, sexism and misgendering. Consultants are standing by. NYT article: “Institutions and businesses are trying to correct power imbalances, which means a growing need for experts who can help address and...

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Millennials value unity more than diversity, study finds

Millennials value unity more than diversity, study finds

Nearly nine in 10 millennials like when a brand appeals to more than one person. This is really interesting research reported by Lindsay Stein. It echoes our experience that the next step in D&I work has to focus on inclusion and inclusivity as a leadership skill....

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Harvard Business Review: How Diversity Can Drive Innovation

Harvard Business Review: How Diversity Can Drive Innovation

As I often say, great article here on new research that provides “compelling evidence that diversity unlocks innovation and drives market growth—a finding that should intensify efforts to ensure that executive ranks both embody and embrace the power of differences.”...

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#Unstereotype

#Unstereotype

Aline Santos Here’s an example of a corporation putting its spending where its values are. Congratulations to Aline Santos and Unilever. Unilever’s pledge to remove harmful stereotypes from its ads goes way beyond lip service, according to top marketer Aline Santos....

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Denny’s New TV

“If you look around, we’re not all so different. We all want a friend we can talk to; we all want somewhere where we can be ourselves. A place where it’s okay to be different. And sure, there’s tension out there, but here, you leave that all at the door”… I’m glad...

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How Fair Is American Society?

How Fair Is American Society?

Interesting article about a study at Yale. They found that Americans think our society is much fairer in terms of how wealth and income are shared across racial groups than what the numbers indicate. These overly optimistic perceptions may help explain why the wealth...

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Privileged by Kyle Korber – Wow

Privileged by Kyle Korber – Wow

I know that, as a white man, I have to hold my fellow white men accountable. We all have to hold each other accountable. Powerful article written by NBA basketball player, Kyle Korber.   I’m trying to ask myself what I should actually do. How can I — as a white man,...

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9 Non-Threatening Leadership Strategies for Women (spoof)

9 Non-Threatening Leadership Strategies for Women (spoof)

Are some men so insecure that many women have to throttle back their power? This is a funny book because it’s true. And it’s also more than a little painful that it is true.How to Be Successful Without Hurting Men’s Feelings  a new book from Sarah Cooper. Are some men...

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Article: Listen Up, White Men

Article: Listen Up, White Men

Hey you, yes you in the black crew neck shirt. Time to get to work for inclusion. This article calls out men, white men, to step up for inclusion. Diversity’s happening. The US population, and the workplace, is diversifying. The challenge is inclusion and the dominant...

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Inclusive practices are a model for innovation

Inclusive practices are a model for innovation

Diversity and Inclusion is more than an HR concern - it’s about leadership. (Yes!) Because we can’t emphasize this enough. I will keep posting articles that talk about D&I as the most important leadership skill and the key to innovation. This from Jane Claire...

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The illusion of inclusion

The illusion of inclusion

Common mistake #1: increasing diversity means you’re increasing inclusion.Common mistake #2: Diversity & Inclusion are kind of the same thing This article sets the record straight:”True inclusion must take into consideration context to determine whether it is...

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Implicit Bias Article

Implicit Bias Article

Great article about Implicit Bias from the National Initiative for Building Community. In the context of criminal justice and community safety, implicit bias has been shown to have a significant influence on the outcomes of interactions between police and citizens....

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Accent Bias ~ article in Forbes

Accent Bias ~ article in Forbes

If you’re tuning out because someone speaks with an accent, it’s a good opportunity to explore if you have an implicit bias influencing your actions. Accent Bias: How Can We Minimize Discrimination In The Workplace? Dr. Pragya Agarwal Contributor to ForbesResearch has...

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How Unconscious Bias Affects the Hiring Process

How Unconscious Bias Affects the Hiring Process

Bias in hiring is still an issue as many hiring managers continue to eliminate qualified candidates based on stereotypical assumptions. Conscious and unconscious bias prevents candidates of particular races and those who lack certain characteristics from getting...

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Ouch! workshop at Iowa State

Ouch! workshop at Iowa State

Ouch! That Stereotypes Hurts was used in a training at Iowa State University. Here's the link to the article in the local paper “It was very good,” said Center Associates therapist Kevin Duncan. “It raises the level of awareness for how I can stereotype.” “It’s up to...

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UNCONSCIOUS BIAS: A FILMMAKER’S CHALLENGE

UNCONSCIOUS BIAS: A FILMMAKER’S CHALLENGE

Read my article in Training Magazine! The office location was prepped. The crew was ready, the actors knew their lines, and we were all set to start shooting at 6 a.m. the next day. But as I reviewed the shooting script for the hundredth time, I started to have a...

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Powerful video – similar to Ouch! That Stereotype Hurts

You have to watch this short video NOW.  In Real Life is a social experiment that shows what happens when online bullying is taken offline. This video also shows the power of the ally - the bystander often speaks up on behalf of the person who's being bullied and this...

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Google Was Right to Fire the Memo Writer

That his sexist manifesto even gained traction at the company suggests its workplace culture has a long way to go. Read the entire article. Commentary from Joel! :: Anyone at Google interested in taking a step to work on Unconscious Bias - our training program is...

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Yikes! Is Your Investigator More Biased Than You Think?

Is Your Investigator More Biased Than You Think? Part I: How Unconscious Bias Can Disrupt Your Workplace Investigations Article from the National Law Review. "The topic of unconscious bias is often cited when considering ways companies can improve their diversity and...

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Disrupting Bias Critical

From a new report from Ogilvy* on disrupting bias: ".... we can understand how educating staff about bias can be helpful, but the new model helps us recognize that simply teaching people about bias or offering training isn’t enough. We must disrupt those biases in...

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Ouch! rated “Outstanding” in Yale workshops

Yale announces more Ouch! workshops. Excerpts from YaleNews - post: ... titled “OUCH! That Stereotype Hurts,” will be held Friday, Nov. 4. The workshop will help participants understand the impact of stereotypes and biased statements, identify the most common reasons...

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SMILE on Huffington Post

Reggie Wilson, the star of SMILE Customer Service is in the news this summer. A wonderful article by Kay Kinton, guest contributor, at Huffington Post. Link to the article and to our favorite customer service video, SMILE! Your Gift to the World I left Starbucks this...

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THE GREATEST OBSTACLES TO DEFEATING UNCONSCIOUS BIAS

THE GREATEST OBSTACLES TO DEFEATING UNCONSCIOUS BIAS

THE GREATEST OBSTACLES TO DEFEATING UNCONSCIOUS BIAS by Sondra Thiederman, Ph.D. A few weeks ago, I surveyed my contacts around the question: What do you see as the biggest single obstacle to defeating unconscious bias? About 100 of you responded and here are the...

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If Unconscious Bias Is the Root Problem, How Do We Uproot It?

Important article at Huffington Post by Caroline Turner @DifferenceWORKS President Obama has said it out loud, noting that “there are biases — some conscious and unconscious — that have to be rooted out.” Many commentators, including me, have pointed to unconscious...

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28,000 Federal Employees Forced To Confront Their Bias

Article about unconscious bias training for Federal Employees. 28,000 Federal Employees Forced To Confront Their Bias As police departments across the country conduct implicit bias training for their officers, the Department of Justice (DOJ) is making sure that 28,000...

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Unconscious Bias in the restaurant business

Excellent article features Gerry Fernandez of MFHA. This Workplace Issue Might Be Hurting Your Team. How to recognize and prevent unconscious bias in your restaurant. Fast food workers experience negative job problems with racial and gender bias. Most operators have...

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Intentions aren’t good enough

Just saw this new article in The Atlantic. It reminds me of our 4th strategy in Defeating Unconscious Bias - Act As If the Bias Doesn't Exist.  Read here. “There are a lot of people who are very sincere in their renunciation of prejudice,” she said. “Yet they are...

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Diversity without Inclusion

It's popular to say, "diversity is good for business," but I would say that that's not entirely true. Why? Because diversity on its own is only half the story. It's like Butch without Sundance or Will without Grace. Or a burger without fries (salad without olive oil...

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Training Makes a Difference for Defeating Stereotypes

People demonstrate reduced stereotype activation when they've received training. The results from the training task provide further evidence for the impact of practice on participants' proficiency in negating stereotypes. This is according to a recent study by...

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Your Choice: Moving through Stereotypes an article

We’re all familiar with stereotypes — they are simplified, fixed beliefs about a group of people. Most of us can quickly call to mind stereotypes about lots of groups. Think for a moment about the stereotypes you have heard expressed about older people, teenagers,...

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Research study validates Ouch! training

"BASED ON OBSERVATIONS MADE BY THE UC EVALUATION TEAM WHILE PARTICIPATING IN THE OUCH! WORKSHOP, AN IMPLICIT GOAL OF THE WORKSHOP WAS ALSO DETERMINED TO BE TO INCREASE PARTICIPANTS' AWARENESS OF HOW OFTEN THEY ENCOUNTER CULTURALLY INSENSITIVE STEREOTYPES AND...

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