Lack of diversity in AI development results in predictable problems, yet they persist

There are articles every day about software programs that have embedded biases. How does this happen? It shouldn’t be a surprise when the teams that write the code are mainly white men. Unless those teams are working to disrupt their unconscious bias and include coders who are women, Black men and women, Hispanic men and women, and people from other marginalized communities, the problems will be hard-wired into their products.From the Guardian: “As facial recognition tools play a bigger role in fighting crime, inbuilt racial biases raise troubling questions about the systems that create them.”

“If you’re black, you’re more likely to be subjected to this technology and the technology is more likely to be wrong,” the late Elijah Cummings said in a congressional hearing on law enforcement’s use of facial recognition software in March 2017. “That’s a hell of a combination.” (Link)
NPR featured an interview (link) with Angle Bush, the founder of Black Women in A.I. (link), a company providing mentorship, education, and empowerment for Black women in the field.

What is AI?  The host points out that every time you ask Alexa to turn on your lights or play a song, you’re using AI. But AI is also put to work in more serious ways, like facial recognition software by law enforcement. Some critics say there’s a troubling lack of diversity among those who create the programs, and that is causing serious harm for people of color.

ANGLE BUSH: When we have these products and services and software, we have to understand that what’s at stake could literally be someone’s life. For example, there was a young man in Detroit. He was actually arrested in front of his family based on facial recognition. And they showed him the photo, and he said, that is not me. But the officers proclaimed, well, the artificial intelligence says that it is you. And so it’s a sad day in America when we have to prove that we’re innocent.

HOST: How could code get something like that wrong? How could code just look at his face and say that he’s somebody else?

BUSH: It’s all in the data. It’s all in the algorithm. For example, if we wanted to train something on what a cat looks like, and we only put in black cats, for example, if you tried to identify an orange cat or a gray cat or something like that, the computer would not identify that because that is not a part of the dataset.

HOST: But this can apply not just to, you know, cases of the criminal justice system. I understand that this can apply to, you know, other parts of people’s lives. What are other examples of ways poor AI code could impact somebody’s daily life?

BUSH: It can affect you and determine where you live, whether you get a loan for a home, your FICO score, your scores. It can determine a lot of different things as far as how your health care is provided. And in terms of the criminal justice system, some of the systems are determining whether people are allowed parole based on artificial intelligence and trying to remove the human that is in the loop.

HOST: Now, is this a situation of overt bias or racism, or is this unconscious bias, ways that people don’t know that they are setting up a system to not properly serve all of the people who may be using it?

BUSH: This is a system of unconscious bias when you don’t have diversity, when you don’t have people in the room to say, well, let’s step back on this data, because what’s happening is people are using historical data to solve current problems.

HOST: So can you explain a little bit more about why historical data in particular would be a problem?

BUSH: Because the historical data doesn’t necessarily represent what’s happening in the world right now. Where are you getting this data from? Have you cleaned the data? Have you looked at the data to see if it reflects current trends? Was there diversity when you first collected the data, or is this based on your own bias?

HOST: Is this a problem of big tech companies not being welcoming to Black engineers?

BUSH: It is. If the pandemic has taught us anything, companies are going to have to pivot and reimagine their company culture and what it takes to create a world where everyone feels welcome. And that’s one of the things that Black Women in A.I. is definitely looking to do.

HOST: So you’re talking about diversifying AI engineers. It seems like that’s just one step that could target the issues surrounding this entire ecosystem. But it’s also not an all-encompassing solution. Should we be reconsidering how AI is used in systems like the criminal justice system or even just in more innocuous ways in our lives?

BUSH: Yes, exactly. I think what we have to do is take a step back. Unfortunately, we can’t put everything back in the box, but we have to look at governance. It’s very important that the government – the U.S. government and all other governments start to look at how this is affecting people’s daily lives because as we know, artificial intelligence affects every aspect of our lives. And until we can get a hold and a grasp of how it’s going to affect someone negatively, then we have to pause.

More From Our Blog…

Navigating Thanksgiving – Speak Up or Stay Silent?

Navigating Thanksgiving – Speak Up or Stay Silent?

Tis the day before Thanksgiving and all through the land, people are anxious. Amidst the joy of the holiday—cherishing togetherness, celebrating with family and friends, and expressing gratitude— there's a potential for discomfort as opinions are shared and points of...

read more
Confronting the Backlash: The DEI Imperative 

Confronting the Backlash: The DEI Imperative 

  “Three short years after their collective response to massive protests over the police murder of George Floyd, companies are reneging on their diversity pledges." In their recent MIT Sloan Review article titled "Countering the Corporate Diversity Backlash,"...

read more
Announcing the New SunShower App

Announcing the New SunShower App

After months of development, the new SunShower Learning learner app is now ready for prime time. Access a free download here:iTunes App StoreGoogle Play Store When you purchase a license for one or more of our award-winning eLearning courses and opt for delivery...

read more
Brave Marketing Is Good Business When It Comes to DEI

Brave Marketing Is Good Business When It Comes to DEI

“Kantar’s ‘Brand Inclusion Index’ found that not only is there a financial advantage to a strong DEI strategy, but that there is still plenty of room to stand out.” According to a new report, a lack of DEI (diversity, equity and inclusion) could be costing businesses...

read more
SunShower Learning: Unconscious Bias Training That Works

SunShower Learning: Unconscious Bias Training That Works

"Most [DEI] programs end exactly where they should start."   "Only 10% of training programs gave attendees strategies for reducing bias. Imagine a weight-loss program that told participants to step on a scale and left it at that."    - Harvard Business Review...

read more
3 Strategies for Responding to Microaggressions

3 Strategies for Responding to Microaggressions

"I’m not biased against gay people. I have a gay friend." "You don't sound Black," or "How long have you lived in this country?” Have you ever overheard or been on the receiving end of a comment like this? If so, did you know how to respond? Being prepared in advance...

read more
When Barbie Meets AI

When Barbie Meets AI

What happened when artificial Intelligence (AI) was used to imagine Barbie dolls in cultures around the world? Probably not what you'd expect for a brand that has gained a massive following for breaking down barriers and, more recently, advocating for social and...

read more