Ouch! That Stereotype Hurts

Have you ever heard someone tell a bad joke or make a demeaning comment, and you didn’t know what to say? Saying nothing condones the offensive statement.

Ouch! explores the impact of bias and stereotypes and teaches 6 techniques to speak up without shame or blame.

Test Drive the Ouch! eLearning now!

Fill out the form with your company email and we’ll send you your login info. Look for an email from joel@sunshowerlearning.com

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SunShower Learning offers specialized, best-in-class diversity, equity and inclusion training to evolve your organization.

• 20+ years of best-in-class DEI training and courses
• 5-star reviews on Google Reviews and Trustpilot
• Dozens of training and diversity awards
• Compliance with the highest standards of accessibility
• Distinguished team of world-class DEI experts 
• Blended training formats
• Experience with small businesses, multinational organizations and everything in between

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We create accessible learning experiences that broaden perspectives, impart specific skills and change mindsets, habits and behaviors for a more inclusive workplace and community.

Testimonials >

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Why is Ouch! That Stereotype Hurts important?
• Have you ever heard someone say something biased or demeaning, and you didn’t know whether or how to speak up?
• Have you ever said something unintentionally offensive and wished you could take it back?
If you answered “yes” to either of these questions, the Ouch! program is for you. It will help you gain the skills and confidence needed to successfully communicate in a diverse world.
Why is speaking up important?
Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most people who want to speak up don’t know how and instead say nothing.
When you hear a disrespectful comment or joke, you have a choice:
1) Reinforce it by laughing or joining in.
2) Tolerate it by saying nothing, which is what most people do. Or
3) Speak up and become an ally, the hardest but most important thing of all.
Available languages:
The Ouch! streaming video course is available with English captions, and a Spanish (Latin America) version is fully translated with text and captions: ¡Ay! Eso es un estereotipo y duele.

Learn 6 Techniques to Speak Up

ouch that stereotype hurts, how to speak up against stereotypes
Ouch! teaches 6 simple techniques that anyone can learn and practice in order to speak up in the presence of a joke a comment that’s based on a stereotype.
“The Ouch Video is a great complement to our harassment training since many potential harassment situations involve those “not so obvious” stereotypical comments. As participants watched the video, we could see heads nodding in agreement that stereotypes still exist. Since rolling out the training, employees in all of our facilities across the U.S. are saying “ouch” to speak up against stereotypes.”

— Employee Relations Specialist,
Fortune 1000 company

License the eLearning course

Install the SCORM file in your LMS

  • Scalable and trackable
  • 24/7 on-demand
  • Consistent content
  • Install on your LMS
  • Completion certificate
  • Customizable
  • English and Spanish versions
The Ouch! That Stereotype Hurts online video course was created using Articulate Rise 360 with utmost care for accessibility, user experience and accurate performance on all LMS platforms. When you license an eLearning course, we offer a turnkey solution and stand behind you for the duration of your license. We pride ourselves on our support – to get you and your organization set up on our LMS or to install the course on your LMS. Because we’re experts in rolling out and cascading training across an organization, we’ll help you achieve high completion rates to maximize your investment. We’ll support you with handouts, training materials and resources you can use to embed the training, and our optional train-the-trainer sessions are popular.

Get a quote. Use the form to find out about licensing, pricing and the incredible support we provide once you’ve installed the course on your LMS.  If you don’t have an internal LMS, we will host the course for you on the SunShower LMS.

Subscribe to the Trainer’s Toolbox

Use our videos to conduct your training

Your subscription to the Ouch! That Stereotype Hurts Trainer’s Toolbox gives you access to all the materials so that you can conduct as many instructor-led training sessions as you like during your one-year subscription. You can utilize the link to stream the videos for your in-person or virtual sessions (on Teams or Zoom). Please note – only the facilitator will have access to this link — it cannot be accessed by individual learners.

The Trainer’s Toolbox provides all the materials needed to lead your course, including videos, slide deck and handouts. 24/7 access. No more lost DVDs or USBs. When you click “Subscribe now”, you’ll purchase the subscription and be enrolled. Then, you can send us a list of trainers to be enrolled. At the end of the one-year subscription, you’ll have the opportunity to subscribe for a new year, it is not automatic.


  • Never lose a DVD or USB again
  • 24/7 on-demand
  • Train in-person or virtual
  • Zoom / Teams-friendly
  • Create custom sessions
  • Use any browser and OS
  • Unlimited usage in term

FAQ: Training formats, technical details and licensing

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In what formats is your training offered?
We offer our training programs in three formats:
• Self-Paced Online Learning – asynchronous e-Learning course
• Trainer’s Toolbox – provides access to our videos, Leader’s Guide, PowerPoint files and handouts
• Interactive Live Webinars – SunShower experts deliver training in customized workshops on Zoom
What is Self-Paced Online Learning?
The streaming video course includes the video and offers a bit more information and experience for learners. It’s still short – just 15 minutes! The course has a 10-question quiz at the end and offers a downloadable completion certificate.

With a 1-year license, you can add this SCORM 1.2 course to your Learning Management System and offer it to your employees inside your own training ecosystem. You can train a handful of people or thousands. Select the level of usage you anticipate and purchase here, or book 20 minutes with Joel Lesko, SunShower’s Producer/President, to craft a custom license.

What is the Trainer’s Toolbox and how does it work?
The Trainer’s Toolbox is designed to replace DVDs and USBs. No more, “Who’s got the USB?” or “Uh-oh, we lost it”. All the materials that used to reside on a DVD or USB are now easily accessible from the SunShower Learning website, ready for you whenever you conduct a training. The Trainer’s Toolbox can be used for in-person or virtual training sessions, regardless of your computer’s operating system. You can play the videos full-screen and and present on Teams, Zoom and other virtual platforms.

Your subscription includes full access to the videos as well as a downloadable Leader’s Guide, PowerPoint files and PDF handouts. And, pricing is flexible, based on team size: small (1-5 facilitators), medium (6-14 facilitators) or large (15-29 facilitators). Upon subscribing, you’ll receive an email from our website with the link and login credentials.

How is the Self-Paced Online Learning course different from the Trainer’s Toolbox?
The online course is designed for individual, self-paced use by logging into your own learning management system (LMS) or accessing SunShower’s online LMS. In contrast, the Trainer’s Toolbox is a set of resources (videos, a Leader’s Guide, PowerPoint files and handouts) for you and/or your team of trainers to use to conduct your own instructor-led training – in-person or on virtual platforms like Zoom.
Are your online courses accessible?
Accessibility is not just about captions. We are committed to the highest values of accessibility. To achieve that, our roadmap includes not only the basics – transcripts, captions, alt text, and many more features – but also the Extended Audio Description (AD) and other critical corrections. Inclusion is built into every aspect of our work. Each course is at a different stage of development.