Diversity Dialogue Blunders:
4 Skills to Make it Right

    Because we all have unconscious biases, we are all liable to make mistakes. At times, we may say something that’s “off” or inappropriate or downright demeaning. It’s human to have unconscious bias, and it’s human to make mistakes.

    What matters is what you do next to make it right.

    Dr. Sondra Theiderman teaches 4 skills

    ouch that stereotype hurts, how to speak up against stereotypes

    Diversity Dialogue Blunders uses realistic video scenarios to demonstrate how to rebuild trust when you have said or done something that has inadvertently offended a colleague. The comment may have been unintentional, but the impact is real.

    This program is based on the work of Sondra Thiederman, Ph.D., author and speaker on unconscious bias. She teaches 4 skills to help you transform difficult moments into productive conversations. By using one or all of the skills, you might even find that tension is reduced, understanding is increased and a better working relationship is formed.

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    • Scalable and trackable
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    • Completion certificate
    • Customizable
    • English and Spanish versions

    The Disarming Microaggressions eLearning course was created using Articulate Storyline with utmost care for accessibility, user experience and accurate performance on all LMS platforms. As one reviewer mentioned, “I promise this is not an ad, just something I need to share because it is a gem of a course. I cannot say enough great things about an off the shelf course I recently took … If you’re looking for a course on Microaggressions definitely check out SunShower’s course on Disarming Microaggressions.” Read more here 

    Get a quote. Use the form to find out about licensing, pricing and the incredible support we provide once you’ve installed the course on your LMS.  If you don’t have an internal LMS, we will host the course for you on the SunShower LMS.

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    Use our videos to conduct your training

    The Trainer’s Page allows you to stream as many sessions as you would like during your one-year subscription. You can utilize the streaming link for in-person learning sessions or for virtual classroom use such as Teams or Zoom meetings. Only the facilitator will have access to this link — it cannot be accessed by individual learners.

    The Trainer’s Page provides all the materials needed to lead your course, including videos, slide deck and handouts.

    • Never lose a DVD or USB again
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    • Train in-person or virtual
    • Zoom / Teams-friendly
    • Create custom sessions
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    • Unlimited usage within subscription

    FAQ: Training formats, technical details and licensing

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    In what formats is your training offered?

    We offer our training programs in three formats:
    • Self-Paced Online Learning – asynchronous e-Learning course
    • Trainer’s Toolbox – provides access to our videos, Leader’s Guide, PowerPoint files and handouts
    • Interactive Live Webinars – SunShower experts deliver training in customized workshops on Zoom

    What is Self-Paced Online Learning?

    The streaming video course includes the video and offers a bit more information and experience for learners. It’s still short – just 15 minutes! The course has a 10-question quiz at the end and offers a downloadable completion certificate.

    With a 1-year license, you can add this SCORM 1.2 course to your Learning Management System and offer it to your employees inside your own training ecosystem. You can train a handful of people or thousands. Select the level of usage you anticipate and purchase here, or book 20 minutes with Joel Lesko, SunShower’s Producer/President, to craft a custom license.

    What is the Trainer’s Toolbox and how does it work?

    The Trainer’s Toolbox is designed to replace DVDs and USBs. No more, “Who’s got the USB?” or “Uh-oh, we lost it”. All the materials that used to reside on a DVD or USB are now easily accessible from the SunShower Learning website, ready for you whenever you conduct a training. The Trainer’s Toolbox can be used for in-person or virtual training sessions, regardless of your computer’s operating system. You can play the videos full-screen and and present on Teams, Zoom and other virtual platforms.

    Your subscription includes full access to the videos as well as a downloadable Leader’s Guide, PowerPoint files and PDF handouts. And, pricing is flexible, based on team size: small (1-5 facilitators), medium (6-14 facilitators) or large (15-29 facilitators). Upon subscribing, you’ll receive an email from our website with the link and login credentials.

    How is the Self-Paced Online Learning course different from the Trainer’s Toolbox?

    The online course is designed for individual, self-paced use by logging into your own learning management system (LMS) or accessing SunShower’s online LMS. In contrast, the Trainer’s Toolbox is a set of resources (videos, a Leader’s Guide, PowerPoint files and handouts) for you and/or your team of trainers to use to conduct your own instructor-led training – in-person or on virtual platforms like Zoom.

    Are your online courses accessible?

    Accessibility is not just about captions. We are committed to the highest values of accessibility. To achieve that, our roadmap includes not only the basics – transcripts, captions, alt text, and many more features – but also the Extended Audio Description (AD) and other critical corrections. Inclusion is built into every aspect of our work. Each course is at a different stage of development.