Ouch! Your Silence Hurts
Learn about the bystander's power to make a difference
Inspire people to become active bystanders and upstanders. Teach skills for allyship. When you stay silent, your silence condones.
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There are 3 Ways to Experience Ouch! Your Silence Hurts
You can engage with Ouch! Silence via these three formats:
Inspire people to become upstanders
The voices in the shadows
Words of praise for Ouch!
Your Silence Hurts
I have one word, FABULOUS!!! This video gives real, gut-wrenching examples of individuals and situations. Most important, it challenges people and gives them the idea that they have the ability to confront stereotypes by showing them how. Ouch! Your Silence Hurts will be so helpful because most people want to do something, but don’t know what or how.
— Anita Rowe, Ph.D.
Partner, Gardenswartz & Rowe; Co-Author, Emotional Intelligence for Managing Results in a Diverse World
Partner, Gardenswartz & Rowe; Co-Author, Emotional Intelligence for Managing Results in a Diverse World
Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. Ouch! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace.
Sondra Thiederman, Ph.D.
“I’m so passionate about the tools that the Ouch! program brings because they give people the opportunity to have a layer of protection and safety that helps them know what to say in the moment. Practicing these tools is what helps people speak up. And I tell people all the time, speak, even if your voice shakes; you’ll get better at it.”
Lisette Martinez
Chief Equity, Diversity, Inclusion and Belonging Officer, National Audubon Society
Save $30 Enrolling in the Ouch! Bundle
Enroll as an individual and experience both Ouch courses at a discount.
Ouch! That Stereotype Hurts
Ouch! That Stereotype Hurts
Learn how to speak up when you hear stereotypes without blaming or shaming. The six Ouch techniques give you the skills to be an ally and upstander. This award-winning course has a seat time of about 20 minutes and you'll have access for 2 weeks. Upon completion, you'll receive a Certificate of Completion and a badge you can display on LinkedIn and in your email signature.
$75
GenShift: From Tension to Teamwork
GenShift: From Tension to Teamwork
GenShift is an award-winning course that will be your bridge across the generational divide. Join Dr. Katherine Jeffery for a three hour masterclass on the five generations in the workplace and how to communicate and thrive. Your purchase provides access for 4 weeks.
$250
The Inclusive Leader in You
The Inclusive Leader in You
This transformative course will empower you to build trust, strengthen relationships and recover from missteps with confidence. Join Greg Gale, a seasoned expert with over 25 years of experience, for a masterclass in building authentic connections, embracing inclusion and leading in today’s diverse world.
$50
Defeating Unconscious Bias: 5 Strategies
Defeating Unconscious Bias: 5 Strategies
What is unconscious bias? If a bias is unconscious, what can we do about it? Learn 5 concrete actions that you can practice to identify and disrupt biases. We all have bias. We’re not bad people for having it. What we do next is what’s important.
This course describes how to identify and counter your unconscious bias. It’s designed to address the hidden biases that can affect hiring, promoting and team building.
$50
DEI Leap with Lisette Martinez
DEI Leap with Lisette Martinez
This master class comes out of Lisette Martinez’s experiences, lessons learned and vision for what today’s employees and organizations need and want – diverse and truly inclusive workplaces where everyone can feel like they belong. You'll have access to this beautiful course for 2 weeks.
$50
Ouch! Your Silence Hurts
Ouch! Your Silence Hurts
Ouch! Your Silence Hurts explains the pivotal role of the bystander and how you can become an active ally. This award-winning course will take about 14 minutes and has quite an emotional impact. You will have access for 1 week.
$75
Disarming Microaggressions with Dr. Derald Wing Sue
Disarming Microaggressions with Dr. Derald Wing Sue
This award-winning course was produced in partnership with Dr. Derald Wing Sue, Columbia University, one of the leading researchers on the topic of microaggressions. Dr. Sue has written dozens of books and he generously gave us access to all of his work to create Disarming Microaggressions.
$75
Unconscious Bias: Real Stories
Unconscious Bias: Real Stories
Watch powerful scenarios to learn about unconscious bias and feel the impact on individuals and the workplace. Unfortunately, many say, "yes, I've seen that / had that happen / done that". Gain skills that you can practice to identify and disrupt your own biases before they cause harm, and also to speak up and interrupt when you encounter biased statements.
This award-winning course, which meets high standards of accessibility, includes an engaging combination of video scenarios, activities and exercises to ground learners' understanding; the lessons are reinforced through a 10-question quiz.
$50
Understanding the Complexity of the Asian American Pacific Islander Experience
Understanding the Complexity of the Asian American Pacific Islander Experience
This course will help you gain awareness and understanding of the challenges and resilience within the AAPI community and inspire you to promote greater inclusion and empathy in your workplace and society.
$50
Being a Kind Leader: 6 Soft SKILLS
Being a Kind Leader: 6 Soft SKILLS
Learn six behavior hacks to improve your relationships and leadership skills. Dr. Robin Denise Johnson has synthesized the research, drawn on her personal experience and developed 6 Soft S.K.I.L.L.S. - that you can use to gain a lot of benefit with not much effort. A masterclass on leadership and getting things done. Includes downloadable job aid. Your enrollment lasts for one month.
$50
Being a Kind Leader: Developing Trust
Being a Kind Leader: Developing Trust
Learn about trust in a new way! This is a masterclass in how to trust wisely and be more trustworthy by Dr. Robin Denise Johnson is a comprehensive 45-minute experience. Includes self-assessment.
Enroll now and you will have access for 1 month.
$75
Being a Kind Leader: Living Your Values
Being a Kind Leader: Living Your Values
Learn what values are important for you as you engage with this unique course. It includes a comprehensive self-assessment that Dr. Robin Denise Johnson guides you through, step-by-step. She helps you understand what values are and then facilitates you to choose your five core values. Learn how to to align your actions and values. You'll have access for three months.
$95
Within Our Power: Preventing and Addressing Sexual Harassment Together
Within Our Power: Preventing and Addressing Sexual Harassment Together
Within Our Power teaches what each member of a workplace community can do to achieve the common goal of preventing and addressing sexual harassment and maintaining a safe and respectful work environment for all.
$50
Diversity Dialogue Blunders: 4 Skills to Make it Right
Diversity Dialogue Blunders: 4 Skills to Make it Right
Diversity Dialogue Blunders uses realistic video scenarios to demonstrate how to rebuild trust when you have said or done something that has inadvertently offended a colleague. While your comment may have been unintentional, the impact is real. This program is based on the work of Sondra Thiederman, Ph.D., author and speaker on unconscious bias. She teaches 4 skills to help you transform difficult moments into productive conversations. By using one or all of the skills, you might even find that tension is reduced, understanding is increased and a better working relationship is formed.
$35
Inclusion Insights with Dr. Steve Robbins
Inclusion Insights with Dr. Steve Robbins
Dr. Steve Robbins uses humor, cleverly presented content and carefully chosen metaphors to deliver a message your team can absorb, understand and, above all else, feel inspired to use. “Even the nicest of people – that’s you and me – can use stereotypes to describe, categorize and ultimately dismiss people that are different from us.”
$50
Inclusion in Action Skill 1: Try On
Inclusion in Action Skill 1: Try On
Inclusion in Action: Try On represents the first of nine skills for communicating and collaborating across differences. It will show participants how to put their good intentions for creating an inclusive team or workplace into action. This short, award-winning course uses a video scenario to illustrate how "trying on" a colleague's situation is a powerful way to empathize, communicate and solve problems.
$25
Inclusion in Action Skill 2: Be Trustworthy
Inclusion in Action Skill 2: Be Trustworthy
Inclusion in Action Skill 2: Be Trustworthy represents the second skill in the Inclusion in Action series. It brings attention to the importance of following through on commitments and being honest and transparent. Trust and transparency in the workplace often translate into productivity and effectiveness. In fact, they're critical ingredients to establishing a healthful, inclusive and successful workplace culture.
$25
Inclusion in Action Skill 3: Practice Self-Focus
Inclusion in Action Skill 3: Practice Self-Focus
Inclusion in Action Skill 3: Practice Self-Focus represents the third skill in the Inclusion in Action series. Practicing self-focus is not the same as being self-centered. Instead, Skill 3 challenges you to notice your own thoughts, feelings and needs when communicating with others. By reflecting on why you react or feel a certain way, you will be able to appropriately use “we,” “you” or “I” statements when communicating.
$25
Inclusion in Action Skill 4: It's Okay to Disagree
Inclusion in Action Skill 4: It's Okay to Disagree
Inclusion in Action Skill 4: It's Okay to Disagree represents the fourth skill in the Inclusion in Action series. A diversity of perspectives and ideas, which is the goal of an inclusive environment, can sometimes result in disagreements. And, disagreements can sometimes be misunderstood as disrespect or resistance. This course uses a video scenario to powerfully illustrate how difficult it can be to speak up and disagree with a colleague or supervisor. At the same time, it demonstrates the important role of respectful disagreement in challenging assumptions, generating new ideas and driving innovation.
$25
Inclusion in Action Skill 5: It’s Not Okay to Blame, Shame or Attack Yourself or Others
Inclusion in Action Skill 5: It’s Not Okay to Blame, Shame or Attack Yourself or Others
It’s Not Okay to Blame, Shame or Attack Yourself or Others represents the fifth skill in the Inclusion in Action series. In this course, we'll explore what happens when blame, shame or attack occurs in the workplace and what the impact is on dignity and respect. Participants will learn constructive ways of holding themselves and others accountable.
$25
Inclusion in Action Skill 6: Be Aware of Intent and Impact
Inclusion in Action Skill 6: Be Aware of Intent and Impact
Be Aware of Intent and Impact represents the sixth skill in the Inclusion in Action series. By being aware of intent and impact, you will be better able to avoid interpersonal miscommunication. Skill 6 is about consciously assuming best intentions in the workplace and understanding how to effectively respond when intent is misinterpreted and/or harm is caused.
$25
Inclusion in Action Skill 7: Step Up / Step Back
Inclusion in Action Skill 7: Step Up / Step Back
Inclusion in Action Skill 7: Step Up / Step Back represents the seventh skill in the Inclusion in Action series. The Step Up / Step Back skill promotes inclusion and innovation by encouraging teams to value and improve collaboration. Organizations need all voices at the table with each and every team member ready and able to contribute. When people withhold their input, or when others do not make space for all voices, everyone loses. Skill 7 helps us manage our own participation instead of relying on a manager or meeting leader to involve us.
$25
Inclusion in Action Skill 8: Practice "Both / And" Thinking
Inclusion in Action Skill 8: Practice "Both / And" Thinking
Inclusion in Action Skill 8: Practice "Both / And" Thinking represents the eighth skill in the Inclusion in Action series. Many of us think about the world in opposites: Things are either right or wrong, good or bad, true or false, us or them. This "either/or" or binary thinking assumes that there is only one right answer and that we are limited to a single path or truth. The goal of Skill 8 is to increase collaboration and improve problem-solving and innovation. Using “and” rather than “but” helps combine multiple perspectives and ideas to reach the most appropriate and inclusive solution.
$25
Inclusion in Action Skill 9: Notice Both Interpersonal Process and Content
Inclusion in Action Skill 9: Notice Both Interpersonal Process and Content
Inclusion in Action Skill 9: Notice Both Interpersonal Process and Content represents the ninth skill in the Inclusion in Action series. Process is how we engage with others. Content is the work we do. The pressure we often experience at work tends to place a strong emphasis on content. Timelines, deadlines and a lack of resources lead us to focus more on getting the work done, driving execution and meeting goals – often at the expense of the interpersonal process. Skill 9 teaches us that attention to interpersonal process can help a team be more effective with respect to the content. In fact, both are needed to create an environment that maximizes innovation and success.
$25
Unconscious Bias in FOCUS
Unconscious Bias in FOCUS
Dr. Sondra Thiederman guides you through five key techniques to disrupt unconscious bias. Each module consists of a video in which Dr. Sondra describes a technique for identifying and defeating unconscious bias. That is followed by a brief activity as well as post-program action steps.Each five-minute learning module is concise and to-the-point. The total program time is 25 minutes.
$35
Communicating Respectfully in a Diverse World
Communicating Respectfully in a Diverse World
This program is a communication recovery course that teaches skills that help people improve their relations even when someone has said or done something - without blame or shame. The workplace is increasingly diverse and with that diversity, the challenges of communicating and collaborating with the greatest respect is paramount. We are all human and will make mistakes. Unfortunately, in today's world, there is little room for a mistake or misstep, as people make assumptions and point fingers. This course offers skills and pro tips to help speak up and speak out with grace and humanity.
$120
The Kind Leader in Action
The Kind Leader in Action
The Kind Leader in Action will give you a suite of skills, perspectives and tools for you to evolve your own personal leadership style.
$135
Questions? Would you like to license Ouch! for your organization and install on your LMS?
Special pricing is available when you license for your group, team, school, university or corporation.
