GenShift: From Tension to Teamwork

Are you feeling the tension between generations? 

Tension about work-life vs. life-work balance?

About emojis?  🤣 🤯 💀 

If you are struggling to understand your colleagues, supervisors, friends and family across the generational divide-
You. Are. Not. Alone. 

Write your awesome label here.

GenShift: From Tension to Teamwork is an award-winning masterclass led by Katherine Jeffery, Ph.D., a generational researcher and leadership expert who has years of experience working with people and organizations.
Learn about your own generation and how to better communicate and collaborate with other generations. Advance your career. 

Enroll as an individual and start now!
Or, license the course for your organization. Request a quote with the form below.

Copyright © 2024 SunShower Productions, Inc. All rights reserved.

GENSHIFT is a trademark of KJ Consulting Co. LLC and is used by permission


A masterclass with a true expert

A woman with long blonde hair and a blue blazer looks towards the camera.
Katherine Jeffery, Ph.D. is a generational researcher, consultant and coach. 
Step into the evolving workplace ecosystem, where five generations coexist and interact every day. From Traditionalists and Baby Boomers to Gen Xers, Millennials, and Gen Zers, each group brings its own set of values, experiences, and work styles. This diversity presents unique challenges, often causing friction that impacts productivity and team cohesion. In this engaging masterclass, world-class expert Dr. Katherine Jeffery invites you to explore scenarios that show "Generations In the Wild."

Drawing from her extensive research and consulting experience, Dr. Jeffery will use real-world examples and realistic video scenarios to illustrate how generational differences manifest, create tension, and affect team dynamics. You'll gain valuable insights into handling these conflicts and learn proven strategies for turning generational diversity into a source of strength for your organization.

Did you know that 80% of workplace tensions stem from generational differences, yet less than 5% of organizations are taking action to help their employees with this challenge? GenShift provides the practical solutions you need to turn generational tension into teamwork.

4 Modules • 40 Lessons • A Lifetime of Value

A scene with two men standing by a white table facing each other. A young Gen Z white male with brown hair points his finger at the older man, a Black boomer male, who is wearing a dark suit and red tie and has a gray beard and shaved head. A round logo with the words, Generations in the wild, encircling the illustration of binoculars and jungle leaves.A scene with 4 Gen Z characters around a high white table. A white woman with a dark jacket, a Black man wearing a gray polo shirt, a white man wearing a blue button down shirt and a Black woman wearing a green shirt.

Generations in the Wild scenarios

Watch realistic scenarios that highlight generational differences, exploring how each generation was shaped, how their values were formed, and how these influence their workplace behaviors. These scenarios may make you laugh or shake your head, but they will certainly prompt reflection on your own workplace experiences. This course provides organizations with the tools to improve employee retention, enhance recruitment efforts, and foster a more cohesive, productive work environment.

This eLearning course includes four modules:
Module 1: Defining the Generations
Module 2: The Roots of Generational Tension
Module 3: Lessons From Dr. Jeffery’s Generational Research
Module 4: Skills & Strategies to Move from Tension to Teamwork

What You’ll Learn: 
  • Identify and Appreciate: Recognize the unique values, communication styles, and work preferences of each generation.
  • Understand and Adapt: Explore how upbringing and cultural contexts shape work behaviors.
  • Collaborate and Innovate: Develop strategies to foster synergy within your multi-generational teams.
  • Leverage Strengths: Harness the distinctive skills and experiences each generation brings to the table.

There are 2 Ways to Experience GenShift

  1. As an individual – Enroll in the course and start learning now! 
  2. For your organization – License and install the SCORM file on your LMS, or we will host on our LMS.


Choose the option that works best for you

Individuals - start now!

Enroll and get access for 1 month
Enroll now to start the GenShift eLearning course right now. Learn the GenShift skills and techniques so that you thrive in your multi-generational workplace. Dr. Jeffery's expert insights and strategies, typically reserved for exclusive workshops, make this a unique chance to elevate your skills with guidance from one of the best in the field.  


Learn the GenShift Skills
You Need Today

Organizations - license

License the SCORM to install on your LMS
License the eLearning course to install the SCORM on your LMS, or, we will host this course on our LMS. This course provides:
  • Scalable and trackable
  • 24/7 on-demand
  • Consistent content
  • Completion certificate
Fill out the form below to learn more about licensing, pricing and the incredible support we provide.
Icon designating SunShower as an HRCI recertification providerIcon designating SunShower as a SHRM recertification provider

HRCI & SHRM General Credits

Upon completion of the GenShift online course, you will receive the code for 3 HRCI General Credits or SHRM credits.
"The course is impressively good. I was a little daunted at first by the sheer amount of information, but the user-friendly features like videos, scenarios and embedded games, involving guessing emoji meanings and so forth quickly transformed that initial overload into enjoyment. Dr. Jeffery is a fabulous presenter, and her huge knowledge base, combined with the clear sense of her wanting to help people, shines through the entire course. She could not be a more perfect presenter. The course invites me into the essence of the generational dynamics playing out in the world all around me."                  

— GF, San Francisco

"I loved it!!!! Very well organized...love the key sections, micro videos and how clean the site looks. Katherine – you are a pro...love your style."                                –– AO, NY
"The Generations in the Wild scenarios with Dr. Jeffery's commentary are so realistic. I have seen things like that happen in my workplace. It's good to finally understand what is going on between the generations, especially as a Boomer. And yes, I use periods at the end of sentences!"            

— JS, Portland

"Most training courses about generations talk down to us Gen Zer's. Like, how can you manage those trouble makers? This course gave me so much - understanding and skills"
"I just did the GenShift course to improve my skills at working with different generations in the workplace. I learned a lot and have some practical action steps and some fun activities to do with my team. Thanks, Sunshower!" – SD, Boston 

— KL, Houston

Dr. Jeffery helps organizations bridge generational gaps and implement effective leadership practices to foster collaboration in multigenerational workplaces. 
Research and Skills 
In this course, you’ll get a front-row seat in a masterclass with a renowned expert, Dr. Katherine Jeffery, a generational researcher and practitioner who is passionate about guiding companies and organizations through the massive transition that is happening in the world right now.

Dr. Jeffery presents what she's found in her research, and she shares stories from her decades of coaching. You’ll see real-world scenarios that will no doubt mimic what you’ve seen in the workplace, and you’ll acquire useful skills for converting generational tension into greater teamwork, fulfillment, and success. GenShift is a product of Dr. Jeffery's research and experiences consulting and coaching people and teams who struggle with communication across the generational divide.

The GenShift masterclass offers insights into the generational dynamics that are at the root of so much tension and conflict.
GenShift was awarded the Gold Vega Award for excellence in eLearning courses! This course is designed to help you understand your own generational influences and those of the people around you. In 40 dynamic lessons, you’ll gain actionable insights and skills, GenShifts, and Cheat Codes to help you thrive. Realistic scenarios highlight the tension between generations and Dr. Jeffery adds her commentary. Her lessons cover fun and thought-provoking topics like:
       The Awesome Power of the Gen Z Pod
       Emojinal Intelligence (yes, you read that right 🤣)
       From Cradle to Cubicle

Would you like to license GenShift for your organization?

Special pricing is available when you license for your group, team, school, university or corporation. 

Fill out this form, and Joel Lesko, SunShower Learning's director will respond with information about licensing and how you can install the course in your internal LMS or use our LMS. 

SunShower Learning is experienced in helping large and small organizations integrate eLearning courses into training systems.

GenShift FAQ

What is GenShift?

GenShift is a comprehensive eLearning course focused on generational diversity in the workplace. It explores how different generational experiences shape behaviors, preferences, and workplace dynamics. The course is designed to build understanding, reduce conflict, and enhance collaboration across generational divides.

Who created GenShift?

GenShift was developed by SunShower Learning in collaboration with Dr. Katherine Jeffery, a renowned expert in multi-generational workplaces and organizational behavior. The course reflects her Ph.D. research and extensive consulting experience.

Can you tell me more about Dr. Katherine Jeffery?

Dr. Katherine Jeffery is a renowned generational researcher and leadership development expert with over two decades of experience. Her doctoral research focused on Millennials and leadership, providing her with deep insights into generational dynamics. Dr. Jeffery is passionate about guiding organizations through the current leadership transition, helping them leverage generational diversity to achieve organizational success.

Why is generational diversity important in the workplace?

Generational diversity brings varied perspectives, skills, and experiences to teams. However, it can also create tension due to differing work styles, communication preferences, and values. Research shows that 80% of workplace tensions stem from generational differences, and yet less than 5% of organizations are actively addressing these challenges. GenShift helps organizations leverage these differences as strengths to foster innovation, teamwork, and productivity. When your employees put the GenShift skills into action, your organization can turn generational diversity into a powerful engine for growth and innovation.

What topics does GenShift cover?

Introduction to generations – An overview of each generation (Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z) and their defining experiences.

Generational preferences and tendencies – How each generation approaches leadership, communication, learning, change, conflict, and technology.

Addressing generational tension – Practical strategies and scenarios to build cohesive, multi-generational teams and resolve generational conflicts.

What will be taught?

Understand generational traits – Gain insights into workplace behaviors shaped by each generation’s defining world events, upbringing, education, values, dreams, and expectations for success.

Identify root causes of tension – Recognize and address generational conflict constructively.

Implement practical strategies – Learn techniques to enhance collaboration and reduce friction.

Improve communication – Discover the communication styles and technologies preferred by each generation to enhance cross-generational interactions and boost productivity.

Leverage generational strengths – Transform diversity into a competitive advantage.

What is the overall course structure?

GenShift comprises four comprehensive modules:

Defining the Generations – Background and core values of each generation

Roots of Generational Tension – Analysis of workplace conflicts

Lessons from Dr. Jeffery’s Research – Insights from intergenerational studies

Skills and Strategies for Teamwork – Practical tools for building cohesive teams

Course highlights:Generations in the Wild – 14 real-life video scenarios with expert commentary

Interactive Features – Personal assessments, team audits, and engaging activities like GenShift Bingo

63+ Practical Strategies – Actionable techniques for navigating generational dynamics

Professional Development Credits – Earn HRCI and SHRM general credits

How long does the course take?

GenShift is a thorough 3-hour masterclass that is highly organized for flexibility. Learners can complete it in its entirety or focus on the sections most relevant to their roles and interests. The course is designed for self-paced learning, allowing individuals to progress at their own convenience and revisit content as needed. The flexible navigation supports diverse learning preferences while providing comprehensive insights for effectively managing generational dynamics.

Why Choose GenShift?

Expert-led instruction – Dr. Katherine Jeffery’s generational research and leadership expertiseEngaging content – Real-world scenarios, interactive activities, and reflective exercisesFlexible learning – A comprehensive eLearning course with individual and organizational optionsProven impact – Effective strategies applied across diverse organizationsAward-winning – Gold Vega Award for excellence in eLearning courses

What makes GenShift different from other generational training programs?

GenShift goes beyond basic generational stereotypes by providing:Research-backed insightsPractical tools and strategies for immediate applicationInteractive scenarios and real-world examplesA focus on building skills to navigate generational dynamics effectively

What real-world impact can GenShift have?

Teams that embrace generational diversity exceed performance expectations 75% of the time. Additionally, age is cited as the number one diversity issue in the workplace (The Economist). GenShift equips organizations to turn generational diversity into a competitive advantage.

By fostering greater generational understanding and collaboration, GenShift helps reduce workplace tensions, improve communication, enhance employee engagement, and increase overall productivity. It equips teams with practical skills to harness generational diversity as a competitive advantage. Considering that 87% of millennials value professional development (Gallup), GenShift can also improve retention and recruitment strategies.

Who is the target audience for GenShift?

GenShift is designed for leaders, managers, human resource professionals, and employees at all levels who want to enhance their understanding and management of generational diversity.
HR Professionals and Training Managers
Corporate Leaders and Executives
Team Leaders and Managers
Diversity, Equity, and Inclusion Specialists
Employees seeking professional development

How is GenShift delivered?

GenShift is available as an eLearning course that can be hosted on your organization’s Learning Management System (LMS) or accessed via SunShower Learning’s platform. The course includes interactive elements, knowledge checks, and scenario-based learning.

How can GenShift be experienced?

Individual Enrollment – One-month access for self-paced learning

Organizational Licensing – Install the SCORM file on your LMS or use SunShower Learning's LMS

Is GenShift customizable?

Yes, GenShift can be tailored to fit your organization’s specific needs. SunShower Learning offers customization options, including branding, the production of scenarios that are relevant to your workplace, and industry-specific content. for an estimate of costs, please contact us. 

What resources are provided with the GenShift course?

The GenShift course comes with a comprehensive set of resources, including:A workbook of exercisesDownloadable PDFs for putting the skills into action

Does GenShift qualify for professional development credits?

SunShower Learning is an official Recertification Provider for SHRM-CP/SCP, offering three credits. We are also a certified Recertification Provider for HRCI. Upon completion, you will receive three credits.

Can GenShift be used in blended learning formats?

Absolutely. In addition to self-paced eLearning, SunShower Learning provides options for live, instructor-led training sessions facilitated by expert trainers. Organizations can also use the Trainer’s Toolbox to conduct their own workshops.

What kind of support is available for implementing GenShift?

SunShower Learning offers personalized implementation support, helping organizations integrate GenShift smoothly into their training programs. This includes guidance on installation, training rollout strategies, and resources to maximize engagement and completion rates.

What type of feedback has the course received?

“The Generations in the Wild scenarios are so realistic. I’ve seen similar situations in my workplace, and this course gave me clarity on how to navigate them.”— JS, Portland

“Most courses about generations talk down to Gen Zers. This course made me feel understood and gave me valuable skills.”— KL, Houston

Has GenShift won any awards?

Yes, GenShift was awarded the Gold Vega Award for excellence in eLearning courses.

What is the cost of GenShift?

Individual enrollment: $250 (Pricing follows a tiered structure, starting at $250 per learner with decreasing per-learner costs as the group size grows.)Organizational licensing: Contact SunShower Learning for pricing

How can I learn more or get started with GenShift?

For more information, use the contact form above to request more information.

Do you offer any discounts?

Individual enrollment promo code (10% off): GEN10-OFF 

Organizational licensing discount: 
Government customers: 10% off
Nonprofit and educational organizations: 25% off