Upon hearing or being on the receiving end of a stereotype, how do you respond? Do you wait to see if anyone else is going to speak up?
If you choose to remain silent, you’re not alone. Research by Dr. Derald Wing shows that people don’t speak up because they often don’t know what to say. This hesitation may be rooted in a desire to avoid conflict, spare someone embarrassment or prevent potential retaliation.
However, research also shows that with the right communication techniques that avoid blame or shame, individuals are more likely to speak up. These techniques are a central focus of the Ouch! That Stereotype Hurts online eLearning course, created by SunShower Learning and Leslie Aguilar, the author of the Ouch! book and video series.
In a recent interview by Joel Lesko, Leslie Aguilar shares her insights into how to implement the training within an organization and apply the skills during challenging conversations. The interview provides a deep dive into the impact of Ouch! That Stereotype Hurts, exploring techniques that continue to be used by hundreds of thousands of individuals in both their professional and personal lives.
Thousands of companies and organizations have implemented the Ouch! training, using the SCORM courses installed on their own Learning Management Systems.
Joel engages Leslie in a comprehensive discussion, offering valuable insights into the practical applications of Ouch! techniques. This is a must-watch for anyone interested in addressing stereotypes and fostering a culture of respectful communication.
