Ouch! Your Silence Hurts
Why donāt people speak up when they hear a bad joke or a demeaning comment that uses a stereotype? Research shows that the number one reason is they donāt know what to say. We all fear saying the wrong thing, making it worse or shaming. This program gives a visceral experience of how important it is to learn the Ouch! techniques to speak up and become an ally.

Inspire active bystanders because silence condones

Ouch! Your Silence Hurts challenges viewers by asking, āHow will you personally respond next time you witness somebody being treated with disrespect?ā
āThe voices in the shadows was a stirring image, and the specific examples of what to say were effective. The most powerful piece of learning for me was to establish that it is better to say something that is imperfect, rather than waiting to think about the right words and saying nothing.ā
ā Cher, HR Professional
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Why is Ouch! Your Silence Hurts important?
Do you ever stand by silently when you feel you should speak up? Many people say they want to speak up when they see others stereotyped, disrespected or demeaned. But they donāt say anything because of discomfort or the fear of saying the wrong thing. āWho am I to get involved? This isnāt my business.ā But as a bystander, you are part of the situation, and your silence allows the disrespectful behavior to continue. Your silence hurts people whoāve been targeted with a stereotype.
Available languages:
The Ouch! streaming video course is available with English captions and a Spanish (Latin America) version is fully translated with text and captions: ”Ay! Eso es un estereotipo y duele.
āWhen we speak, we are afraid our words will not be heard or welcomed.
But when we are silent, we are still afraid. So it is better to speak.ā
ā Audre Lorde, Poet and Activist
āSilence remains, inescapably, a form of speech.ā
ā Susan Sontag
License the eLearning course
Install the SCORM file in your LMS
- Scalable and trackable
- 24/7 on-demand
- Consistent content
- Install on your LMS
- Completion certificate
- Customizable
- English and Spanish versions
The Disarming Microaggressions eLearning course was created using Articulate Storyline with utmost care for accessibility, user experience and accurate performance on all LMS platforms. As one reviewer mentioned, “I promise this is not an ad, just something I need to share because it is a gem of a course. I cannot say enough great things about an off the shelf course I recently took … If youāre looking for a course on Microaggressions definitely check out SunShowerās course on Disarming Microaggressions.” Read more hereĀ
Get a quote. Use the form to find out about licensing, pricing and the incredible support we provide once you’ve installed the course on your LMS.Ā If you don’t have an internal LMS, we will host the course for you on the SunShower LMS.
Subscribe to the Trainer’s Toolbox
Use our videos to conduct your training
Your subscription to the Ouch! Your Silence HurtsĀ Trainerās ToolboxĀ gives you access to all the materials so that you can conduct as many instructor-led training sessions as you like during your one-year subscription. You can utilize the link to stream the videos for your in-person or virtual sessions (on Teams or Zoom). Please note ā only the facilitator will have access to this link ā it cannot be accessed by individual learners.
TheĀ Trainerās ToolboxĀ provides all the materials needed to lead your course, including videos, slide deck and handouts. 24/7 access. No more lost DVDs or USBs. When you click āSubscribe nowā, youāll purchase the subscription and be enrolled. Then, you can send us a list of trainers to be enrolled. At the end of the one-year subscription, youāll have the opportunity to subscribe for a new year, it is not automatic.Ā
- Never lose a DVD or USB again
- 24/7 on-demand
- Train in-person or virtual
- Zoom / Teams-friendly
- Create custom sessions
- Use any browser and OS
- Unlimited usage in term
FAQ: Training formats, technical details and licensing
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In what formats is your training offered?
We offer our training programs in three formats:
⢠Self-Paced Online Learning – asynchronous e-Learning course
⢠Trainerās Toolbox – provides access to our videos, Leaderās Guide, PowerPoint files and handouts
⢠Interactive Live Webinars – SunShower experts deliver training in customized workshops on Zoom
What is Self-Paced Online Learning?
The streaming video course includes the video and offers a bit more information and experience for learners. Itās still short – just 15 minutes! The course has a 10-question quiz at the end and offers a downloadable completion certificate.
With a 1-year license, you can add this SCORM 1.2 course to your Learning Management System and offer it to your employees inside your own training ecosystem. You can train a handful of people or thousands. Select the level of usage you anticipate and purchase here, or book 20 minutes with Joel Lesko, SunShowerās Producer/President, to craft a custom license.
What is the Trainerās Toolbox and how does it work?
The Trainerās Toolbox is designed to replace DVDs and USBs. No more, āWhoās got the USB?ā or āUh-oh, we lost itā. All the materials that used to reside on a DVD or USB are now easily accessible from the SunShower Learning website, ready for you whenever you conduct a training. The Trainerās Toolbox can be used for in-person or virtual training sessions, regardless of your computerās operating system. You can play the videos full-screen and and present on Teams, Zoom and other virtual platforms.
Your subscription includes full access to the videos as well as a downloadable Leaderās Guide, PowerPoint files and PDF handouts. And, pricing is flexible, based on team size: small (1-5 facilitators), medium (6-14 facilitators) or large (15-29 facilitators). Upon subscribing, youāll receive an email from our website with the link and login credentials.
How is the Self-Paced Online Learning course different from the Trainerās Toolbox?
The online course is designed for individual, self-paced use by logging into your own learning management system (LMS) or accessing SunShowerās online LMS. In contrast, the Trainerās Toolbox is a set of resources (videos, a Leaderās Guide, PowerPoint files and handouts) for you and/or your team of trainers to use to conduct your own instructor-led training ā in-person or on virtual platforms like Zoom.
Are your online courses accessible?
Accessibility is not just about captions. We are committed to the highest values of accessibility. To achieve that, our roadmap includes not only the basics – transcripts, captions, alt text, and many more features – but also the Extended Audio Description (AD) and other critical corrections. Inclusion is built into every aspect of our work. Each course is at a different stage of development.