Ouch! Your Silence Hurts

    Why don’t people speak up when they hear a bad joke or a demeaning comment that uses a stereotype?Research shows that the number one reason is they don’t know what to say. We all fear saying the wrong thing, making it worse or shaming. This program gives a visceral experience of how important it is to learn the Ouch! techniques to speak up and become an ally.

    Inspire active bystanders because silence condones

    ouch that stereotype hurts, how to speak up against stereotypes

    Ouch! Your Silence Hurts challenges viewers by asking, “How will you personally respond next time you witness somebody being treated with disrespect?”

    “The voices in the shadows was a stirring image, and the specific examples of what to say were effective. The most powerful piece of learning for me was to establish that it is better to say something that is imperfect, rather than waiting to think about the right words and saying nothing.” 

    — Cher, HR Professional

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    Why is Ouch! Your Silence Hurts important?

    Do you ever stand by silently when you feel you should speak up? Many people say they want to speak up when they see others stereotyped, disrespected or demeaned. But they don’t say anything because of discomfort or the fear of saying the wrong thing. “Who am I to get involved? This isn’t my business.” But as a bystander, you are part of the situation, and your silence allows the disrespectful behavior to continue. Your silence hurts people who’ve been targeted with a stereotype.

    Available languages:

    The Ouch! streaming video course is available with English captions and a Spanish (Latin America) version is fully translated with text and captions: ¡Ay! Eso es un estereotipo y duele.

    “When we speak, we are afraid our words will not be heard or welcomed. But when we are silent, we are still afraid. So it is better to speak.”

    — Audre Lorde, Poet and Activist

    “Silence remains, inescapably, a form of speech.”

    — Susan Sontag

    Choose the format that meets your training needs

    Give your employees access to our award-winning asynchronous Ouch! Your Silence Hurts eLearning course

    Access the Ouch! Your Silence Hurts videos, slide decks and handouts to conduct your own instructor-led training

    Self-Paced
    Online eLearning

    • Scalable and trackable
    • 24/7 on-demand
    • Consistent content
    • Install on your LMS
    • Completion certificate
    • Customizable
    • English and Spanish versions

    Do-it-Yourself
    Trainer’s Toolbox

    • Never lose a DVD or USB again
    • 24/7 on-demand
    • Train in-person or virtual
    • Zoom / Teams-friendly
    • Create custom sessions
    • Use any browser and OS
    • Unlimited usage in term

    FAQ: Training formats, technical details and licensing

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    In what formats is your training offered?

    We offer our training programs in three formats:
    • Self-Paced Online Learning – asynchronous e-Learning course
    • Trainer’s Toolbox – provides access to our videos, Leader’s Guide, PowerPoint files and handouts
    • Interactive Live Webinars – SunShower experts deliver training in customized workshops on Zoom

    What is Self-Paced Online Learning?

    The streaming video course includes the video and offers a bit more information and experience for learners. It’s still short – just 15 minutes! The course has a 10-question quiz at the end and offers a downloadable completion certificate.

    With a 1-year license, you can add this SCORM 1.2 course to your Learning Management System and offer it to your employees inside your own training ecosystem. You can train a handful of people or thousands. Select the level of usage you anticipate and purchase here, or book 20 minutes with Joel Lesko, SunShower’s Producer/President, to craft a custom license.

    What is the Trainer’s Toolbox and how does it work?

    The Trainer’s Toolbox is designed to replace DVDs and USBs. No more, “Who’s got the USB?” or “Uh-oh, we lost it”. All the materials that used to reside on a DVD or USB are now easily accessible from the SunShower Learning website, ready for you whenever you conduct a training. The Trainer’s Toolbox can be used for in-person or virtual training sessions, regardless of your computer’s operating system. You can play the videos full-screen and and present on Teams, Zoom and other virtual platforms.

    Your subscription includes full access to the videos as well as a downloadable Leader’s Guide, PowerPoint files and PDF handouts. And, pricing is flexible, based on team size: small (1-5 facilitators), medium (6-14 facilitators) or large (15-29 facilitators). Upon subscribing, you’ll receive an email from our website with the link and login credentials.

    How is the Self-Paced Online Learning course different from the Trainer’s Toolbox?

    The online course is designed for individual, self-paced use by logging into your own learning management system (LMS) or accessing SunShower’s online LMS. In contrast, the Trainer’s Toolbox is a set of resources (videos, a Leader’s Guide, PowerPoint files and handouts) for you and/or your team of trainers to use to conduct your own instructor-led training – in-person or on virtual platforms like Zoom.

    Are your online courses accessible?

    Accessibility is not just about captions. We are committed to the highest values of accessibility. To achieve that, our roadmap includes not only the basics – transcripts, captions, alt text, and many more features – but also the Extended Audio Description (AD) and other critical corrections. Inclusion is built into every aspect of our work. Each course is at a different stage of development.