Embodying Ethical Leadership
In
an age when faith in our institutions—academic, corporate and
government—is at an all-time low, it behooves leaders to “do the right
thing.” Paraphrasing Charlamagne, “Right action is better than
knowledge, but in order to do what is right, we must know what is
right.” But how do we know what is right? From my perspective, “knowing
what is right” goes beyond learning “about’ ethics or the ability to
apply moral reasoning to resolve ethical issues. It is the process of
“becoming” ethical—what Francisco Varela describes in his book, Ethical Know-How—an embodiment of what is “right.”
We can began understanding Varela’s admonition by differentiating among values, ethics and morality as follows:
Values:
Our individual and/or collective notions regarding right or wrong,
virtues or vices, allowed or forbidden, good or bad, just or unjust…
Ethics: Codes, principles, or standards that express the values.
Morals or Morality:
Actions, activities, or behaviors of individuals and/or collectives
that adhere to ethical codes, principles and standards and that play out
in real time.
While clarifying, these terms are
helpful in theory, but not necessarily in practice. We can turn to
Huston Smith, who immersed himself in each of the world’s major
religions and after practicing each one, described their concept of
virtues from an embodied place. In his seminal work on the world’s
wisdom traditions—East, West and Indigenous Cultures— he wrote that the
western traditions, when taken together, espouse the following three
virtues: humility, charity and veracity—as values to aspire to. The eastern traditions, taken together, espouse the following three poisons—greed or clinging, hatred or aversion, and delusion—as poisons to avoid. As can easily be seen, each of the three values has its polar opposite in the three poisons.
Smith proffers a set of three ethical principles corresponding to each of the virtues. Here, humility
gives rise to the ethical principle that everyone is entitled to their
fair share of the “pot,” but not more than their fair share. Charity
gives rise to the principle that it is incumbent on everyone to make
sure their neighbor gets their fair share of the “pot” too. And the
principle derived from veracity
goes beyond merely just truth telling, but to see the world in its
“suchness,” meaning free of judgements, projections and the stories we
make up about people, places and things.
While these virtues/poisons have
served as the basis for ethical principles over millennia, do they still
have meaning regarding ethical leadership in today’s business climate?
And can they be embodied? These were questions that came up recently in
my freshman ethics seminar and in my consulting practice. In aggregate,
the following answers emerged as an expression of values: a set of
guiding principles for ethical leadership:
Humility: Ethical leaders do
not take credit for the work of others. They are not afraid to admit
when they are wrong, have made a mistake, or that they don’t know
something. And they can laugh at their own foibles.
Charity: Ethical leaders see
to it that others succeed. They create a culture of belonging and
inclusivity. They create an environment where people are made to feel
they belong, their voices heard and their ideas considered, leading to
more innovative and robust solutions to problem solving. Kindness,
generosity of spirit, giving credit where credit is due, and sharing
information and resources are all elements of charity in the business
motif.
Veracity: Ethical leaders are
honest and speak the truth, whether the message is good, bad or
indifferent. They offer this truth with humility and compassion. Leaders
see and accept others for who they are beyond the subjective
judgements, projections, and stories.
While these three principles provide a
basis for a knowing “about” ethical leadership, we’ve developed a set
of characteristics congruent with our current complex, and often chaotic
world as a step towards “becoming” ethical. These characteristics
include: a shift in mindset from one of control to one of participation,
an ability to be self-reflective and transparent to self and other, and
flexibility and tolerance for ambiguity. In today’s dynamically
changing world, where there is little time for deliberation, ethical
leadership must be predicated on an ongoing engagement with the context
and circumstances of each situation. We can express these
characteristics as Holism, Transparency and Responsiveness that interact with and are reflected in each other.
Holism: An ethical leader is
not separate from the “team” but a part of the team. A leader does not
operate in a vacuum and recognizes that the whole (the team) is greater
than the sum of its parts (the individuals) and acts in both the best
interests of the team and the people making up the team.
Transparency: Transparency
requires self-awareness and occurs through dialogue with oneself and
other. Ethical leaders exchange information, share their decision-making
process, and are authentic, courageous and curious. They recognize the
signs of their own implicit bias.
Responsiveness: An ethical
leader adapts to new issues and course-corrects based on recursive
feedback loops via dialogue with the people they lead and the markets
they serve. A leader reframes unforeseen challenges as opportunities for
learning and growth, has confidence in identifying solutions to
seemingly intractable problems, and has a positive impact on people.
These six values are
aspirational—each leader can express them through ethical principles in
alignment with their personal, professional and organizational aims and
goals. As Varela states, when speaking of a virtuous person:
“Such a person does not act out ethics but embodies it like any expert embodies his know-how; the wise man is ethical, or more explicitly, his actions arise from inclinations that his disposition produces in response to specific situations.”
The principles I have described above can lead to an embodiment of ethical leadership in our modern society. They can point the way towards helping leaders embrace Charlemagne’s admonition to, “know what is right.”
Guest blogger:
William E. (Bill) Kastenberg, PhD is
a Distinguished Professor of Engineering, Emeritus at the University of
California, Berkeley. During the latter part of his academic career, he
team-taught a course with his wife entitled, “Ethics and the Impact of
Technology on Society.” During the Covid epidemic, he taught (remotely) a
Freshman Seminar entitled, “Ethics in an Age of Existential Crises.”
The seminar continued for three semesters, each with a different group
of students. He has consulted with companies regarding the development
of company values for use in recruiting, retention and marketing.
If you have any comments or questions for Bill, please use the contact form on the site.