Important article about how Starbucks is responding to the incident at their cafe in Philadelphia.
The white Starbucks manager who called 911 on two African American
men last week is no longer with the company, with Starbucks’s executive
chairman saying the manager likely acted on her own “unconscious bias”
when she decided to involve the police.
Howard Schultz told Gayle King of “CBS This Morning”
that he spent time with the manager and that she “recognizes that
perhaps that call should not have been made.” Schultz said that when the
manager called the police, she probably thought they would come to her
location in Center City in Philadelphia and talk to the men about why
they were there. “I think you have to say in looking at the tape that
she demonstrated her own level of unconscious bias,”
Schultz told King. “And in looking at the tape, you ask yourself whether
or not that in fact was racial profiling.”
Read the whole article about the response of Starbucks to the incident.