Gateways to Inclusion : DVD or USB

Gateways to Inclusion : DVD or USB

695.00

Turning Tense Moments into Productive Conversations
When you hear something offensive or perhaps you’ve said something wrong..… feelings can be hurt and people go away embarrassed, angry, resentful and more. But these difficult encounters don’t have to remain difficult. If handled properly, these uncomfortable situations can be transformed into “gateways” that lead to better working relationships and increased understanding.
In this new video, Dr. Thiederman explains that opening such a gateway to conversation—and holding it open, rather than slamming it shut in fear or anger—has immeasurable benefits. To make this work, people need to talk to one another.

We Need to Talk 
Opening that gateway to conversation – and holding it open – rather than slamming it shut in fear or anger has immeasurable benefits. But to make this work, we need to talk to each other. This video package provides four immediately-applicable skills that will help you turn these tense moments into productive conversations. Comments during meetings are often misrepresented or misunderstood. Things can get very tense.

What You’ll Learn This skill-filled video will show your team…

  • How to manage the emotions that can arise in the face of diversity-related tension.

  • How to set productive goals for various types of gateway conversations.

  • Why it is important not to jump to conclusions about intent and three strategies for assessing intent accurately.

  • How to communicate in a way that demonstrates respect and encourages further conversation.

Dr. Thiederman explains that opening such a gateway to conversation—and holding it open, rather than slamming it shut in fear or anger—has immeasurable benefits.

Preview the entire video here:

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