Inclusion Insights
Stereotypes, Lazy Brains & Unintentional Intolerance


Dr. Robbins brings a unique and insightful perspective to the field of diversity. His approach to diversity helps us to recognize that we all play a role in the development of an inclusive work environment and brings the diversity discussion into the 21st century.

Glenn Winfree

About the inclusion insights program

USA Today wrote about Steve Robbins, “If you’re interested in more information on how you or your company can become more aware of your subtle biases and how to change them, consider Robbins’ work.”

Why is it that in traditional diversity training, many people still feel left out? How about a new approach to diversity based on entertaining new ideas from different perspectives? How innovative would that be? This is Steve Robbins’ premise for his program: INCLUSION INSIGHTS: Stereotypes, Lazy Brains & Unintentional Intolerance.

Inclusion Insights is a powerful presentation of Steve’s latest thinking – why inclusion is important, why it’s about creativity and innovation, and not just doing the right thing.

Dr. Robbins' resonating style and unique framework for addressing diversity and inclusion have cultivated an A- list of clients: McDonald's, NASA, BOEING, Nordstrom, Toyota, Stryker, IRS and many more. 

Dr. Robbins does not think of himself as a “diversity expert” but as a student of human behavior. His many years of study of human behavior have led him to the conclusion that “diversity work” is really the work of “understanding human behavior in a diversity context.” As he put is, “It is the study of and understanding how people engage and respond to new and novel things, whether those things are people, ideas, ways of doing, etc.” 

He adds, "When it comes to what many people think of when they think about diversity it boils down to the idea of the insider and the outsider, how we label insiders and outsiders and how our labels influence our behavior." 

The Learning objectives

  1. Examine how nice, well-meaning people engage in unintentional intolerance.

  2. Recognize and understand how closed-mindedness and exclusion take place, and how to become more open-minded to new people and novel ideas.

  3. Discover how everyday experiences shape our perspectives and influence our interpretations of the people and world around us. 

dr robbins’ perspective

If we can begin to understand it from that type of framework we can easily see how developing open-minded individuals and organizational cultures is the first stage of the “diversity journey” and how the work of “diversity and inclusion” can positively impact:

  • creativity and innovation

  • employee engagement and enthusiasm

  • continuous learning and improvement

The unique manner in which Dr. Robbins approaches issues of diversity and inclusion, along with his engaging and motivational style are just a few of the powerful reasons why organizations call on him.  


The Inclusion Insights CD-ROM / USB has the comprehensive training materials in PDF format:

  1. Leader’s Guide

  2. Participant Handouts

  3. PowerPoint presentation

In praise of Inclusion insights: 

"Dr. Robbins is a gifted speaker and story teller who can move people to see things they may never have seen before. His knowledge of diversity issues is only surpassed by his ability to share that knowledge in an inviting, insightful and inspirational way.”
             Lynsey Martin, Raytheon